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Apple Says iTunes, iCloud, App Store Outage is DNS Issue

March 11, 2015

iTunes down, blamed on DNS issues

By Gilbert Falso :: 1:54 PM

iTunes is down. After a morning of trouble with Apple’s iTunes, iCloud and App Store services, the company has finally addressed the issue in a statement that blames a DNS problem for the outage.

Because of the nature of DNS outages, the problem has manifested in different ways for different users, depending on the ISP they use to access the Internet. The problem has been intermittent for many people around the globe, however.

Apple released the following statement:

We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We’re working to make all of the services to customers as soon as possible, and we thank everyone for their patience.

The outage comes during a particularly busy week for the company. On Monday, Apple held a press conference unveiling a number of new products and services, including a new lighter MacBook, the much-awaited Apple Watch, and announced a program to make HBO streaming services available to customers without a cable subscription.

As of right now, Apple has not provided a specific estimated time frame for the DNS fix to be made.